Our relationship is built on trust from the very beginning. All client information we gather will be kept private and confidential. We commit to conducting our services with respect and discretion. MY CONCIERGE is dedicated to maintaining confidentiality of the highest standard to all clients regarding personal information.
Any personal information we gather from you, your file/contract, visits to our website and social media, are strictly used to help improve our service to you. Information collected could include, but is not limited to: what services were used in the past, the time of year services were used, location, payment method, preferred method of contact, and/or family status. This information is never sold, shared, or used without your knowledge and approval.
In order to protect ourselves and our clients from possible property damage or any other damage that might cause distress, we are insured with commercial, general, and professional liability insurance. We conduct our business with integrity, transparency, and are professional at all times.
We have gone to great lengths to ensure your information and transactions with us are safe and secure with a 256-bit SSL encryption and are completely compliant with the strictest PCI requirements (Level 1). Only authorized management has access to your information.
SSL: Secure Socket Layer - safeguards your information so that it cannot be intercepted along the way to its destination
PCI Compliance - required by credit card companies anytime you do financial transactions online